Volunteer Agreement Terms

ARC Community Space CIC (ARC) strives to ensure that volunteers are offered a positive experience during their time with us, and that the expectations for both parties are met. 

To achieve this, the agreement, which is in no way legally binding, aims to identify the expectations of both parties in order to ensure an effective relationship during the period of the voluntary role.

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ARC, will do our best to:

  • Introduce you to Arc’s processes and your role within it

  • Do our best to help you develop your volunteering role with us

  • Offer induction that meets the needs of the voluntary role

  • Explain the standards we expect for our services and to encourage and support you to achieve and maintain them

  • Give information on the policies relating to Health and Safety, Equality, Safeguarding and Whistleblowing processes

  • Ensure that all volunteers are dealt with in accordance with our Equality Policy (see policy below)

  • Ensure your health, safety and welfare, providing a safe and healthy environment in which you can work, and providing adequate insurance cover for volunteers whilst undertaking voluntary work approved and authorised by us, according to our health and safety policy.

  • Try to resolve fairly any problems, grievances and difficulties you may have while you volunteer with us according to our procedures

  • Respect and listen to your feedback, and keep you informed of any changes

  • Encourage a positive and supportive volunteering experience.

 
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I, the volunteer, will to do my best to:

  • Help the organisation fulfil its aims and objectives

  • Work in partnership with staff and volunteers to make a better place for our community

  • Follow the organisation’s procedures and standards, including health and safety and equal opportunities, in relation to its staff, volunteers and service users

  • Complete and return all paperwork required of the role, including the Diversity Monitoring Questionnaire for Funders

  • Register for shifts as required, and keep a personal record of the number of hours worked per week

  • Maintain the confidential information of the organisation, other volunteers, our team, clients and procedures

  • Maintain professional boundaries as required by the role

  • Inform my volunteer lead in advance if I am unable to attend as arranged, or would like to end my volunteering role

  • Meet time commitments and standards agreed to and give reasonable notice so other arrangements can be made when this is not possible

  • Agree that any work I produce as a volunteer will be owned by the organisation

  • Comply with all relevant legislation including, but not limited to, Data Protection Act 1998

 

This agreement is in honour only and is not intended to be legally binding. There is no intention of an employment relationship.

Please return to your Volunteer Form to sign this document.